Vovici Webinars
5 Decisions that Drive Extreme Customer Loyalty in Good Times and Bad
What makes the difference between having customers who like you and customers who love you? Lots of businesses are respected, but only an elite few have passionate, loyal, vocal fans. The recommendation of a friend remains the most credible and trusted source of information about brands, products, services. Delivering exceptional customer service is the most meaningful way to earn a recommendation.
Join us as we reframe the conversation about word of mouth marketing from simply getting customers talking, to getting customers recommending. We’ll be learning from Jeanne Bliss, author of the acclaimed book, “I Love You More Than My Dog,” and a seasoned marketing executive who’s been responsible for leading customer experience at some of the world’s largest brands.
| Speakers | |
![]() Nancy Porte VP, Customer Experience Vovici |
![]() Jeanne Bliss CCO, author |