Transparency, Trust, and Customer Feedback l Vovici Webinars & Webcasts l Vovici

Vovici Webinars

Transparency, Trust, and Customer Feedback

Speakers
Don Peppers
Don Peppers
Founder
Peppers & Rogers Group		 Jeffrey Henning explains customer-centric culture in this Vovici webinar
Jeffrey Henning
VP, Strategy
Vovici		 Nancy Porte explains customer-centric culture in this Vovici webcast
Nancy Porte
VP, Customer Experience
Vovici

In this highly-anticipated Webinar sponsored by Vovici, hear from Don Peppers, acclaimed author and founding partner of the Peppers & Rogers Group, the world’s premier customer-centered consultancy.

In this Webinar Don Peppers, along with Jeffrey Henning, VP of Strategy at Vovici and Nancy Porte, VP of Customer Experience for Vovici will discuss how today companies are required to:

  • Survey smarter.  Intelligent surveys are a better customer experience for customers and provide more relevant, actionable insight for the company, as well

  • Listen in.  Find out where your customers are talking about your brand (Twitter? Facebook?) and listen in to these conversations to enrich your customer insights

  • Be more customer-centric.  Use these insights and feedback to do a better job of meeting individual customer needs and maintaining high-quality service 


You don’t want to miss this engaging Webinar. Our speakers are all highly sought-after presenters and management advisors. Hear their unique perspective in this informative presentation.

Register today!


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