Vovici Webinars

5 Voice of the Customer Secrets Every Company Must Learn

Are you getting the true Voice of the Customer (VOC) or are you putting words in their mouth? Vovici, the leader in enterprise feedback management, and Clarabridge, the leader in text analytics and sentiment analysis, will show you the 5 VOC secrets that every company must learn to be successful.

Join Vovici’s Vice President of Research Brian Koma and Clarabridge’s Vice President of Services, Dave Marko, as they show you best practices for combining quantitative survey feedback with customer comments to help drive true competitive advantage.

Speakers

  • Brian Koma, VP, Research, Vovici
  • Dave Marko, VP, Services, Clarabridge
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